Managing Information Technology Essay Example for Free

Managing Information Technology Essay head teacher 1 What would be your prioritized list of IT investments? Four IT investments need to be prioritized 1. 2. 3. 4. Ecommerce entanglement sales Aligning the various systems (legacy, SAP, ERP) together. Hire relationship managers Make IT a partner1. After only 3 years, KLs Web sales experience reached $156M, equalizing its in store sales, and now represent 15% of total sales. This is very encouraging and exciting. KL needfully to celebrate to invest in Ecommerce Web sales in order to continue this great growth. Selling via the mesh should be a priority because its cheaper than your ordinary brick and mortar sales points, there is less command overhead expense, and this market is growing exponentially. The participation should work towards gaining the most market parting possible gear uping an constancy leading website, timely and dependable delivery, and customer service. Accomplishing the above means getting all the com pany overlap reading and selective information much efficiently (see point 2).2. KL has a complex IT infrastructure with various systems in use around the world. The result is a frustrated bunch of employees upset with the fact that communication data sharing is awful. To remedy this the company needs to invest more in training to get the hale company, including the USA, to use SAP as soon as possible.3. Assign/hire relationship managers to improve information sharing, facilitate plans, priorities, communications, and relationships, and in turn get the whole system to work together.4. To avoid such problems in the future, KL needs to make IT a partner in the decision making process. In other words, the company needs to better involve IT in company strategy and tactical planning. With the IT team, the company needs to develop and define an Enterprise Operating Model and Architecture that include business strategy, current IT assessment, IT strategy and IT plans.Question 2 Would y our colleagues on the executive committee agree with your selection and prioritization? The above priorities should be healthy authoritative because they solve or improve many of the frustrating employees around the company. This answer will look at each division (upper management, sales marketing, order fulfilment and distribution, and ITS) and see why the four IT priorities should be well received by the executive committee. The KL upper management is on record stating that the company has IT challenges around organise the various, and at times conflicting, business priorities across the enterprise.We sure could use better IT tools for this as well as ready access to timely performance data., CEO Joseph Campbell. In addition, COO Jens McCreary stated that the company needs to improve global supply-chain management and leverage the expertise to outpace out competitors and cut our operating cost Considering these quotes its safe to assume that the CEO and COO should be accepting of these four IT priorities because will take to see IT provide better services in order to reach their goals. The products, manufacturing and distribution divisions of the company loss to see SAP standardized and compatible across the company in order to better share information.Priorities 2 and 3 should please this division. Sales marketing hope to see inter-operating unit and communications and coordination issues to be resolved and they need real-time data. Priorities 1, 2 and 3 should encourage the sales and marketing team. The order fulfillment and distribution divisions need capabilities to forecast sales and manage our product and cash flows need to be more competitive.They want to be able to deliver in a J.I.T. basis (optimize effectiveness) and have data integration between the legacy systems, SAP, Oracle, etc. These issues should improve with priorities 2 and 3 and this making these priorities acceptable to this division. Finally, the information engineering science services (ITS) claim that not spending enough on IT (more spent on production and sales), and Web and ecommerce should be priority. Priorities 1 to 4 all favor the ITS team, and therefore should be well received.